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What we do

We support public and private sector organisations understand and develop a Buurtzorg inspired model, supporting teams and helping to create the wider infrastructure they need to thrive.

Our core package is a proven four step process that helps you to understand the Buurtzorg model and supports you on your journey to applying its principles to the service for which you are responsible. The four steps are:

The Buurtzorg Delivery Model


Providing you with a good initial understanding of the model.

Deep dive into

A three-step programme containing:
a. Principles & Practice: giving you a detailed understanding of the model
b. Study visit: see the model in operation in The Netherlands
c. Making it happen: creating a plan for your specific situation, working with test and learn teams of frontline caregivers to learn self-management and shape the organisational changes they need for success.

Test and Learn

A small-scale implementation to find local solutions to local stumbling blocks and to support change management and engagement, back office redesign, leadership development, IT solutions and business modelling.

Scaling up

Supporting you in creating new teams and continuing organisational transformation to support them well and reduce overheads.

Contact us to find out more

Highlights from our Buurtzorg Founder Visit

At the end of November we were honored to welcome Buurtzorg Nederland founders Jos de Blok and Gonnie Kronenberg and their foundation's supervisory board for two days of meetings with us in London. We explored progress in the Transforming Integrated Care in the...

Trust is a two-way street

“Too many eyes, not enough hands.” That is the quote – describing the children’s social work environment -- that resonated most at the London launch of A Blueprint for Children’s Social Care: Unlocking the potential of social work this week. The booklet, to which I...

Enabling Life Not a Service by Brendan Martin

“We want commissioners and providers to be inspired by all the creative providers … They are examples of how people are being given the opportunity to enable a life not a service.” So says Clenton Farquharson, chair of Think Local Act Personal (TLAP), launching its...

The man who read his newspaper upside down By Paul Jansen

Aretta had been working with her client for a few days now. Jack was a typical case of a slightly lonely, elderly man in the London borough, with a range of support needs. Not seriously ill, just in need of some help every so often, and Aretta had become his ‘first...

Leadership for People Powered Health by Brendan Martin

What does ‘leadership’ mean as we shift from treating people as passive recipients of health and care services to building communities that support us all to live the best lives we can? That was the underlying theme – from my point of view, at least -- of the highly...

What could Buurtzorg do for social work? By Brendan Martin

Three or so years ago a senior social work manager in London contacted me and suggested we publish anonymously a blog he had written that began: “Freedom and responsibility are inextricably linked. One cannot have freedom without responsibility. Sadly, many health and...

Ordinary People Doing Extraordinary Work. A Blog by Brendan Martin

May has been a month of perpetual motion for me, and as it comes to a close I realise it has brought growing evidence that my wonderful team and I are part of an unstoppable movement for change in the way we all support each other in our communities and at work. It is...

Health and Social Care Leaders Inspired by Buurtzorg

Buurtzorg Britain and Ireland held its Inspiration Workshop to an international audience of health and social care leaders in London last week. Building on the experience gained by working with NHS Trusts and local authorities across the country, the workshop was...

Support for Coaches

As part of the TICC programme, Buurtzorg Britain and Ireland and other UK partners have attended a Coaching Workshop in Utrecht delivered by Buurtzorg Netherlands. Buurtzorg breaks the usual mould of manager and a team of subordinates to replace it with the concept of...

The Buurtzorg Back Office by Paul Jansen

Buurtzorg, understandably, places a lot of emphasis on supporting the nursing or care professionals develop into successful, sustainable, self-managed teams. That is only part of the story; to be successful teams need an efficient and professional back office function...

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